Interview with Brendan Crawford, Quarry Manager
If someone in your industry was considering Fuellox, what would you tell them about your experience?
It has definitely been a worthwhile investment for our business.
Could you summarise the main benefits Fuellox has brought to your business?
The main benefit is the added layer of security: knowing who, where and when someone has accessed the diesel tanks, and what machine the diesel has gone into. The other main benefit is being able to quickly and accurately report fuel tax credits.
What industry is your business in, and what equipment does your team operate?
Civil construction and mining: all earthmoving and transport equipment.
How large is your operation in terms of fuel-dependent assets?
We currently have 52 assets.
What were your main challenges around fuel management prior to using Fuellox?
We ran a paper-based system from our bulk fuel tank which was only as good as the people filling it out. Before Fuellox it was basically unregulated, which opened the door for potential fuel theft.
What features were you specifically looking for in a fuel management solution?
Controlled user access and low-fuel-level reminders have helped simplify our supply issues.
Can you describe the onboarding or setup process?
It was very easy to implement, as we had a new tank being built and David worked with the tank builder to ensure the setup was correct. It did take a few months for some of our older drivers to get their heads around the technology, but it was very easy after that.
Were there any unexpected benefits Fuellox brought to your business?
It definitely helped us with ordering bulk diesel with the low-level feature.
How would you describe your experience with the Fuellox support team?
David is always available on the phone if something is required, and as he built up the business he knows exactly how to handle and assist with every aspect.
What future goals do you have with Fuellox in mind?
Adopt the Fuellox system on our ute-based tanks to further improve security.