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A Hitec Drainage excavator and concrete kibbles on site
Case Study

Hitec Drainage

How Hitec Drainage cut fuel admin in half with Fuellox, replacing paper dockets and fuel cards with real-time tracking across NSW civil projects.

Civil

No More Chasing Receipts

How Hitec Drainage cut admin in half.

Daniel, Construction Manager at Hitec Drainage, knows that civil work is hard enough without the headache of missing fuel.

Managing crews across sewer mains, water mains, and subdivisions requires heavy machinery and constant movement. But for a long time, tracking the diesel that powered those machines was a nightmare of paper slips, lost receipts, and end-of-month guessing games.

In 2024, Hitec Drainage switched to Fuellox to stop the guesswork and get back to work.

Hitec Drainage excavators working a waterfront excavation site
  • 50%

    Less fuel admin: “the admin load has been cut in half”

  • Zero

    Usage disputes since the switch

  • 2024

    Switched from fuel cards to Fuellox

The Problem

Endless paperwork.

Before Fuellox, Hitec relied on a traditional fuel card system. It was slow, messy, and frustrating. Belinda, who handles the admin and accounts, used to dread the end of the month. She had to wait for statements to arrive, then spend hours cross-referencing dates, times, and costs.

On site, it wasn't much better. If a machine ran dry, work stopped. Someone had to drive a ute to the service station, fill a tank, and drive back. It killed efficiency and added stress to the supervisors.

There were disputes over usage. There were missing dockets. There was a lack of control.

“The most frustrating part of the job was having to go through paperwork, endless paperwork.” Belinda C, Admin Assistant

A Hitec Drainage civil construction site

The Solution

Simple, honest control.

Hitec Drainage needed a solution that was built for the real world. They didn't need complex IT systems or fragile hardware. They needed something their operators could use without a fuss. They chose Fuellox.

Now, every operator has the app on their phone. Every machine has a sticker. They pull up, scan, punch in their hours, and fill up.

  • No cards to lose
  • No receipts to chase
  • No waiting for monthly statements
A Fuellox unit fitted on a Hitec Drainage site tank

The Result

Disputes are non-existent.

Since installing Fuellox, the “grey cloud” hanging over their fuel management has vanished. Belinda can log into the portal and see exactly who filled up, how much they took, and which machine it went into, in real time. The admin load has been cut in half.

For Daniel, the benefit is peace of mind. He knows his machines are fuelled and ready to go before the day starts. The efficiency on site has skyrocketed, and the stress of managing fuel is gone.

“It eliminates a load of paperwork and admin, collecting receipts and stuff like that. With Fuellox, it's basically non-existent.” Daniel T, Construction Manager

An operator using the Fuellox app at the tank

On the ground

Meet the people that make it happen

  • Daniel Travato

    Daniel Travato

    Construction Manager, Hitec Drainage. Runs the site: the machinery and the crews, and needs fuel ready and accounted for.

  • Belinda Cook

    Belinda Cook

    Admin Assistant, Hitec Drainage. Runs the office: payroll and accounts, and traded endless paperwork for a dashboard.

  • Manuel Escobar

    Manuel Escobar

    Tank Installer, Joyquip. The tank builder: built the custom fuel storage setup Hitec uses on site.

  • Alex Mahony

    Alex Mahony

    Refuelling, Diesel Link. The fuel supplier: delivers the bulk diesel and relies on the system being simple and robust.

In their words

Why Hitec Drainage sticks with Fuellox.

  • Total Visibility

    “We know which machine, which tank it's gone into, we can track the litreage so we know if it's legitimately used or not.”

  • Real-World Reliability

    “It lets the job flow without the constant thought of ‘I've got to do this’. The guys know in the morning to fill up, it's never last minute anymore.”

About the business

About Hitec Drainage

Hitec Drainage runs day-to-day civil construction activities across New South Wales. Specialising in sewer and water mains, lead-ins, and subdivisions, they provide the essential infrastructure that keeps development moving. Hitec Drainage is a growing company with a commitment to civil, water and wastewater projects across Sydney, Illawarra and the Blue Mountains.

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